Which review sites does it support?
Google Business Profile, Yelp, Facebook, Trustpilot — paste in any review and the AI drafts a response. The output is plain text you copy into the platform itself; we don't connect directly to Google or Yelp because the platforms restrict third-party reply automation.
Will the responses sound like me, or like a robot?
The AI is prompted with your business profile and tone preferences. Most owners report the drafts feel 80–90% on-brand and need a 5-second tweak before posting. The more specific your business profile (industry, voice, key differentiators), the closer the drafts land.
How does it handle 1-star and angry reviews?
The AI is tuned to acknowledge the customer, take responsibility without admitting legal liability, offer to make it right, and move the conversation off-platform. Negative reviews are where most owners freeze — we make those the easiest to handle.
Is this a free tool or paid?
AI Review Manager is part of the paid Operaite app — $29/mo with a 7-day free trial, no charge if you cancel before day 7. Unlimited responses included; we cap free public AI tools at 5/day to control cost, but paid users get unlimited use.
Does it post the response automatically?
No. The AI drafts the response; you copy and paste it into Google/Yelp/Facebook. Auto-posting requires platform partnerships that small SaaS apps can't get, and it's also the kind of automation that gets businesses penalized for spammy review activity. The 5-second copy-paste is the right friction.
Can my team use it?
Currently each subscription is one user. Team plans are on the roadmap.