Home›Features›Online Booking
📅 Inside the Operaite app

Customers book you from Google’s booking button.

Get your own public booking URL that plugs into Google Business Profile’s “Book Online” button — the highest-volume lead source for trades. Customers request a time; you approve or decline. Built for the way contractors actually work.

Public booking page Owner approval inbox Auto email confirmations
Start 7-day free trial $29/mo after. Cancel anytime.
How it works

Three pieces. Five-minute setup.

1
Set up your booking page
Pick a URL slug (operaite.net/book/your-business), list the services you offer, set your contact email and phone. Done in 5 minutes.
2
Paste the URL into Google Business Profile
GBP has a dedicated “Book Online” field. Customers searching “HVAC near me” or “plumber [city]” see a Book button right in the Maps result. Also drop the URL in your email signature, social bio, and business card QR.
3
Approve or decline each request
Customer fills name, contact, service, preferred time, notes. You see it in your inbox, click Approve or Decline. Customer gets an automatic confirmation email; you get the appointment on your calendar.
Why approval-based, not Calendly-style

Trades don’t want strangers self-booking.

Calendly works for SaaS sales calls and haircuts. For service trades, you need to vet the customer’s location, scope, and equipment list before committing.

🎯
You stay in control
Customer requests, you approve. No 4 a.m. bookings from people outside your service area. No surprise jobs that don’t fit your schedule.
📍
Service-area filtering
If the request is 90 minutes outside your zone, decline it (or counter-propose a service-call premium). The customer gets a clean apology email with your direct contact.
📋
Notes capture scope upfront
The booking form asks for notes (“AC unit is 2018 Carrier 3-ton, makes a clicking sound on startup, second floor”) so you can quote accurately before driving out.
🔄
Same scheduler, both inputs
Your existing manually-entered jobs and new approved bookings live in the same calendar. No two systems to keep in sync.
📧
Customer emails are automatic
“Request received” on submit. “Confirmed” on approve. “Couldn’t fit your time” on decline. All branded, all reply-to-you.
💬
Customer replies route to you
When the customer hits Reply on a confirmation, the email goes straight to your business email — not to Operaite. So you actually have a thread to work from.
The Google Business Profile trick

Where 60-70% of trade leads actually come from.

Most trade contractors don’t realize their Google Business Profile has a built-in “Book Online” button — and that this button is the highest-volume conversion path for “[trade] near me” searches.

When a customer searches Google for “plumber Phoenix,” your business shows up with hours, reviews, address, AND a literal Book button. Click it, and they’re on your booking page. They never visit your website. They never call. They submit and you approve.

Setting it up is free, takes 60 seconds, and most trades don’t do it because they’ve never had a booking URL to put there. Now you do: operaite.net/book/your-business.

More than booking

12 more AI tools, same $29/mo.

📆
Calendar Scheduling
The calendar approved bookings flow into.
⭐
AI Review Manager
Reply to Google reviews in seconds.
📊
Marketing Audit
Score your Google profile + fix list.
📱
Social Media AI
Captions and post ideas.
📑
Client Proposals
Win-ready proposals.
📄
Free Invoice Generator
Try this one free.
Questions

Frequently asked.

Is this like Calendly?
Different problem. Calendly is instant self-serve booking — built for SaaS sales calls and haircuts. Operaite Online Booking is approval-based — customers REQUEST a time, you confirm or suggest alternatives. That fits how trades actually work: you need to vet location, scope, and equipment before committing.
Where do customers find my booking link?
The biggest channel is Google Business Profile’s “Book Online” button — drives 60-70% of trade leads. Also: email signature, business card QR, social bio, missed-call auto-text, and embedded button on your website (widget on roadmap).
How fast does the customer get a confirmation?
Two emails. “We received your request” immediately on submit. “Your appointment is confirmed” when you approve. Both reply-to-you so the customer can message back directly.
Can multiple customers book the same slot?
Today, yes — the booking system is request-based, not real-time-availability-based. If two customers request the same slot, you approve one and counter-offer the other. Real-time availability is on the roadmap.
Does approving sync to my calendar?
Yes — approved requests sync into your Operaite scheduler so you see the appointment alongside your manually-entered jobs. Customer info also flows into your invoicing module.
Is this a free tool or paid?
Online Booking is part of the paid Operaite app ($29/mo, 7-day free trial). Unlimited bookings, no per-booking fee.
Related reading

Customer ops playbooks.

Customer comms
Appointment reminder templates for trades
The 48/24/2-hour cadence that cuts no-shows by 60%, plus SMS, email, and call scripts.
Invoicing
How to ask for a deposit politely
5-part script and three templates for HVAC, electrical, and plumbing deposits.
Customer ops
Cancellation policy for service trades
The 24-hour rule, fee structures by job size, and how to enforce without burning customers.

Get the booking URL Google can serve.

Public booking page, owner approval inbox, automatic confirmation emails. All inside the Operaite app.

Start your 7-day free trial
$29/mo after. No charge during the trial. Cancel anytime.