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📅 Inside the Operaite app

Customers book you from Google’s booking button.

Get your own public booking URL that plugs into Google Business Profile’s “Book Online” button — the highest-volume lead source for trades. A built-in AI assistant answers visitor questions and books jobs right in chat, 24/7. Customers request a time; you approve or decline. Built for the way contractors actually work.

Public booking page AI chat answers & books 24/7 Owner approval inbox
Start 21-day free trial $29/mo after. Cancel anytime.
How it works

Three pieces. Five-minute setup.

1
Set up your booking page
Pick a URL slug (operaite.net/book/your-business), list the services you offer, set your contact email and phone. Done in 5 minutes.
2
Paste the URL into Google Business Profile
GBP has a dedicated “Book Online” field. Customers searching “HVAC near me” or “plumber [city]” see a Book button right in the Maps result. Also drop the URL in your email signature, social bio, and business card QR.
3
Approve or decline each request
Customer fills name, contact, service, preferred time, notes. You see it in your inbox, click Approve or Decline. Customer gets an automatic confirmation email; you get the appointment on your calendar.
Why approval-based, not Calendly-style

Trades don’t want strangers self-booking.

Calendly works for SaaS sales calls and haircuts. For service trades, you need to vet the customer’s location, scope, and equipment list before committing.

🎯
You stay in control
Customer requests, you approve. No 4 a.m. bookings from people outside your service area. No surprise jobs that don’t fit your schedule.
📍
Service-area filtering
If the request is 90 minutes outside your zone, decline it (or counter-propose a service-call premium). The customer gets a clean apology email with your direct contact.
📋
Notes capture scope upfront
The booking form asks for notes (“AC unit is 2018 Carrier 3-ton, makes a clicking sound on startup, second floor”) so you can quote accurately before driving out.
🔄
Same scheduler, both inputs
Your existing manually-entered jobs and new approved bookings live in the same calendar. No two systems to keep in sync.
📧
Customer emails are automatic
“Request received” on submit. “Confirmed” on approve. “Couldn’t fit your time” on decline. All branded, all reply-to-you.
💬
Customer replies route to you
When the customer hits Reply on a confirmation, the email goes straight to your business email — not to Operaite. So you actually have a thread to work from.
The Google Business Profile trick

Where 60-70% of trade leads actually come from.

Most trade contractors don’t realize their Google Business Profile has a built-in “Book Online” button — and that this button is the highest-volume conversion path for “[trade] near me” searches.

When a customer searches Google for “plumber Phoenix,” your business shows up with hours, reviews, address, AND a literal Book button. Click it, and they’re on your booking page. They never visit your website. They never call. They submit and you approve.

Setting it up is free, takes 60 seconds, and most trades don’t do it because they’ve never had a booking URL to put there. Now you do: operaite.net/book/your-business.

New — AI on your booking page

Your booking page answers questions now.

Visitors with a question used to bounce — or call while you were on a ladder. Now a built-in AI assistant chats with them right on the page: it answers from your services and any details you give it, checks your real calendar for open windows, and gathers the booking request in conversation. Jobber charges $99/mo for its AI Receptionist; this is included.

Visitor asks (2am, you’re asleep)
"Do you do gutter cleaning? What times are open Thursday?"
↓ AI answers from YOUR services + YOUR calendar ↓
Assistant replies
Yes — gutter cleaning is one of our services. Thursday morning is open before 11am; the afternoon has a booked window from 1–3pm. Want me to set up a request for Thursday at 9am? I’ll just need your name and email, and the owner will confirm.
🔒
Only says what you tell it
It answers from your services, intro, and an optional knowledge blurb (service area, ballpark pricing, policies). It never invents prices or promises — unknowns get your phone number instead.
📅
Availability-aware
It reads your real calendar as free/busy windows — never job details or customer names — so it suggests times that actually work.
✅
You still approve everything
Chat bookings land in the same approval inbox as form bookings. The visitor confirms before anything is sent; you confirm before anything is scheduled. Toggle the chat off anytime.
More than booking

12 more AI tools, same $29/mo.

✨
AI Assistant
Ask about your schedule, invoices & revenue — answers from your live data.
📆
Calendar Scheduling
The calendar approved bookings flow into.
⭐
AI Review Manager
Reply to Google reviews in seconds.
📊
Marketing Audit
Score your Google profile + fix list.
📱
Social Media AI
Captions and post ideas.
📑
Client Proposals
Win-ready proposals.
📄
Free Invoice Generator
Try this one free.
Questions

Frequently asked.

Is this like Calendly?
Different problem. Calendly is instant self-serve booking — built for SaaS sales calls and haircuts. Operaite Online Booking is approval-based — customers REQUEST a time, you confirm or suggest alternatives. That fits how trades actually work: you need to vet location, scope, and equipment before committing.
Where do customers find my booking link?
The biggest channel is Google Business Profile’s “Book Online” button — drives 60-70% of trade leads. Also: email signature, business card QR, social bio, missed-call auto-text, and the drop-in embed widget that puts a booking button on your own website.
What does the AI assistant on my booking page do?
It chats with visitors 24/7 — answering questions from your services and any details you configure, checking your calendar as free/busy windows only, and gathering booking requests right in the conversation. It never invents prices or promises, every chat booking lands in your normal approval inbox, and you can toggle it off in booking settings. Included in the $29/mo.
How fast does the customer get a confirmation?
Two emails. “We received your request” immediately on submit. “Your appointment is confirmed” when you approve. Both reply-to-you so the customer can message back directly.
Can multiple customers book the same slot?
Today, yes — the booking system is request-based, not real-time-availability-based. If two customers request the same slot, you approve one and counter-offer the other. Real-time availability is on the roadmap.
Does approving sync to my calendar?
Yes — approved requests sync into your Operaite scheduler so you see the appointment alongside your manually-entered jobs. Customer info also flows into your invoicing module.
Is this a free tool or paid?
Online Booking is part of the paid Operaite app ($29/mo, 21-day free trial). Unlimited bookings, no per-booking fee.
Related reading

Customer ops playbooks.

Customer comms
Appointment reminder templates for trades
The 48/24/2-hour cadence that cuts no-shows by 60%, plus SMS, email, and call scripts.
Invoicing
How to ask for a deposit politely
5-part script and three templates for HVAC, electrical, and plumbing deposits.
Customer ops
Cancellation policy for service trades
The 24-hour rule, fee structures by job size, and how to enforce without burning customers.

Get the booking URL Google can serve.

Public booking page with a 24/7 AI assistant, owner approval inbox, automatic confirmation emails. All inside the Operaite app.

Start your 21-day free trial
$29/mo after. No charge during the trial. Cancel anytime.